Capyzeno

Technische Unterstützung

CandleClock

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If you encounter any issues while using CandleClock or have feature suggestions, feel free to contact us:

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Frequently Asked Questions

Q: How do I restore CandleClock Pro?

Open Settings → tap "Restore purchases". Make sure you are signed in with the same Apple ID used for the original purchase.

Q: How do I cancel my subscription?

CandleClock Pro is a one-time purchase, not a subscription. If you see a recurring charge, it is managed by Apple. Go to Settings → Apple ID → Subscriptions on your device to review or cancel.

Q: How do I export my session records?

CandleClock Pro includes CSV export. Open the history or review screen and choose the export option to save a file to your device.

Q: Why is my widget or Live Activity not updating?

Widgets and Live Activities refresh based on system budgets. Start a timer inside the app, then add the widget again. If the issue persists, restart your device and ensure notifications are enabled.

Fehlerberichte

Wenn Sie Probleme melden, geben Sie bitte die folgenden Informationen an, damit wir das Problem schneller lokalisieren können:

  • iOS-Version
  • Gerätemodell
  • Schritte zum Reproduzieren des Problems
  • Screenshots (falls zutreffend)

Important: CandleClock is a discipline and time-management tool. It does not provide financial or investment advice and does not connect to brokerage accounts.

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