Assistance technique
CandleClock
Contactez-nous
If you encounter any issues while using CandleClock or have feature suggestions, feel free to contact us:
Temps de réponse
Nous répondrons à votre e-mail dans un délai de 1 à 3 jours ouvrables.
Frequently Asked Questions
Open Settings → tap "Restore purchases". Make sure you are signed in with the same Apple ID used for the original purchase.
CandleClock Pro is a one-time purchase, not a subscription. If you see a recurring charge, it is managed by Apple. Go to Settings → Apple ID → Subscriptions on your device to review or cancel.
CandleClock Pro includes CSV export. Open the history or review screen and choose the export option to save a file to your device.
Widgets and Live Activities refresh based on system budgets. Start a timer inside the app, then add the widget again. If the issue persists, restart your device and ensure notifications are enabled.
Rapports de bogues
Lorsque vous signalez des problèmes, veuillez fournir les informations suivantes pour nous aider à localiser le problème plus rapidement :
- Version iOS
- Modèle d'appareil
- Étapes pour reproduire le problème
- Captures d'écran (le cas échéant)
Important: CandleClock is a discipline and time-management tool. It does not provide financial or investment advice and does not connect to brokerage accounts.
Dernière mise à jour : August 23, 2026