テクニカルサポート
CandleClock
お問い合わせ
If you encounter any issues while using CandleClock or have feature suggestions, feel free to contact us:
電子メール
応答時間
メールへの返信は1～3営業日以内にさせていただきます。
Frequently Asked Questions
Open Settings → tap "Restore purchases". Make sure you are signed in with the same Apple ID used for the original purchase.
CandleClock Pro is a one-time purchase, not a subscription. If you see a recurring charge, it is managed by Apple. Go to Settings → Apple ID → Subscriptions on your device to review or cancel.
CandleClock Pro includes CSV export. Open the history or review screen and choose the export option to save a file to your device.
Widgets and Live Activities refresh based on system budgets. Start a timer inside the app, then add the widget again. If the issue persists, restart your device and ensure notifications are enabled.
バグレポート
問題を報告する場合は、問題をより迅速に特定できるよう、次の情報を提供してください。
- iOSバージョン
- デバイスモデル
- 問題を再現する手順
- スクリーンショット (該当する場合)
Important: CandleClock is a discipline and time-management tool. It does not provide financial or investment advice and does not connect to brokerage accounts.
最終更新日: August 23, 2026