Suporte Técnico
CandleClock
Contate-nos
If you encounter any issues while using CandleClock or have feature suggestions, feel free to contact us:
Tempo de resposta
Responderemos ao seu e-mail dentro de 1 a 3 dias úteis.
Frequently Asked Questions
Open Settings → tap "Restore purchases". Make sure you are signed in with the same Apple ID used for the original purchase.
CandleClock Pro is a one-time purchase, not a subscription. If you see a recurring charge, it is managed by Apple. Go to Settings → Apple ID → Subscriptions on your device to review or cancel.
CandleClock Pro includes CSV export. Open the history or review screen and choose the export option to save a file to your device.
Widgets and Live Activities refresh based on system budgets. Start a timer inside the app, then add the widget again. If the issue persists, restart your device and ensure notifications are enabled.
Relatórios de bugs
Ao relatar problemas, forneça as seguintes informações para nos ajudar a localizar o problema mais rapidamente:
- Versão iOS
- Modelo do dispositivo
- Etapas para reproduzir o problema
- Capturas de tela (se aplicável)
Important: CandleClock is a discipline and time-management tool. It does not provide financial or investment advice and does not connect to brokerage accounts.
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