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Allow Speech Recognition in System Settings, confirm the project language, connect once if Apple needs a language asset, then retry.
Support
Keep the story moving.
If CueWeave reports a problem, the original media is not modified. Try the focused checks below before contacting support.
A project cannot find media
Keep the copied media inside the .cueweave package. If an external file moved, use Relink and select the original file.
Export fails
Confirm the destination has enough free space, close other media apps, and retry with H.264. CueWeave cleans incomplete output when cancellation succeeds.
A cut sounds abrupt
Undo the proposal, play the source boundary, then adjust the cut padding or leave the phrase in place.
Contact support
Email [email protected]. Include platform and OS version, CueWeave version, the exact error message and reproduction steps. Do not attach private footage unless you intentionally choose to share it.
Typical response time: 1–3 business days.