Technical Support
FocusKids / 明眸训练
Contact Us
If you encounter any issues while using FocusKids or have feature suggestions, feel free to contact us:
Response Time
We will respond to your email within 1-3 business days.
FAQ
Go to "Parent Center" → "Time Settings" to set daily maximum usage time. The app will automatically lock when the limit is reached.
Go to "Parent Center" → Click on the child profile → Select "Delete Profile". All related data will be permanently deleted from the device.
Subscriptions are managed by Apple. Please go to "Settings" → "Apple ID" → "Subscriptions" to manage your subscription.
Bug Reports
When reporting issues, please provide the following information to help us locate the problem faster:
- iOS version
- Device model
- Steps to reproduce the issue
- Screenshots (if applicable)
Medical Disclaimer: FocusKids is an auxiliary training tool and cannot replace professional medical diagnosis or treatment. If you have vision problems, please consult a professional ophthalmologist.
Last Updated: 2026年4月26日