Technical Support
FuelFit
Contact Us
If you encounter any issues while using FuelFit or have feature suggestions, feel free to contact us:
Response Time
We will respond to your email within 1-3 business days.
Feature Suggestions
We value your feedback! If you have suggestions for improvements, please describe your ideas in detail, and we will carefully consider every suggestion.
Bug Reports
When reporting issues, please provide the following information to help us locate the problem faster:
- iOS version
- Device model
- Steps to reproduce the issue
- Screenshots (if applicable)
FAQ
Q: How do I restore my subscription or lifetime purchase?
A: In the app, go to "Settings" → "Restore Purchases" and sign in with the Apple ID you used for the original purchase to restore all purchased content.
Q: How do I cancel an auto-renewing subscription?
A: Go to iOS "Settings" → tap your Apple ID → "Subscriptions" → select FuelFit → tap "Cancel Subscription". After cancellation, you can continue using premium features until the end of the current subscription period.
Q: How do I export my workout data?
A: Go to "Settings" → "Data Management" → "Export Data" to export workout records in CSV format for backup or viewing on your computer.
Q: Can I use the app without internet?
A: Yes. FuelFit supports full offline use, and all your operations are saved locally. Some features (such as purchase verification) require an internet connection.
Q: How do I use purchased features on another device?
A: Sign in to the App Store with the same Apple ID on your new device, download FuelFit, then go to "Settings" → "Restore Purchases" to unlock your purchased subscription or lifetime features.
Last Updated: 2026年5月22日