PrismLeaf Support

PrismLeaf opens user-owned files locally on iPhone, iPad and Mac.

Importing

Use the Import action, open a supported file with PrismLeaf, use the Share Sheet, or import a supported HTTP/HTTPS URL. If a file fails to open, keep the original file and include its format and approximate size when contacting support.

Purchases

If Pro access is missing after reinstalling or changing devices, open Settings → PrismLeaf Pro and choose Restore Purchases while signed in to the Apple Account used for the purchase.

Web content safety

Downloaded and shared web content uses conservative scripting and external-network defaults. This is intentional and protects local files from untrusted packages.

Contact

Email [email protected] with your PrismLeaf version, device model, OS version, and reproducible steps. Do not send confidential documents unless they are necessary to reproduce the issue and you are comfortable sharing them.

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