Capyzeno

Q: Why does WorktileX ask for Accessibility, Input Monitoring or Screen Recording permissions?

A: Accessibility is required to move and resize other apps' windows; Input Monitoring lets global hotkeys like ⌥⌘L work; Screen Recording renders the live window thumbnails in the drop panel and powers Window Capture. Everything is processed locally on your Mac - nothing is uploaded. You can review or revoke the permissions anytime in System Settings → Privacy & Security.

Q: The drop panel shows no window thumbnails, or snapping does nothing. What should I check?

A: First confirm Accessibility is enabled for WorktileX in System Settings → Privacy & Security (toggle it off and on again if needed). Then restart the app. For missing thumbnails, also check the Screen Recording permission. Some apps with custom or fullscreen window modes may not respond to snapping.

Q: How does the 14-day free trial work?

A: The first 14 days unlock every feature, including Pro, with no payment required. When the trial ends, the app automatically switches to the Free tier (2 saved layouts) unless you purchase Standard or Pro. Nothing is charged automatically at the end of the trial.

Q: How do I restore a purchase on another Mac?

A: Sign in to the App Store with the same Apple ID on the new Mac, open WorktileX and use "Restore Purchases" in the app's settings. One-time purchases and active subscriptions work across your devices that share the same Apple ID.

Q: How do I cancel my Pro subscription?

A: Subscriptions are managed by Apple. Open the App Store → your profile → Subscriptions, select WorktileX and choose Cancel. The subscription stays active until the end of the current billing period. The Pro lifetime plan is a one-time purchase and never renews.

Q: Which macOS versions are supported?

A: WorktileX requires macOS 14 (Sonoma) or later and runs natively on both Apple silicon and Intel Macs. For the best experience, keep your system updated to the latest release.